Privacy policy

Privacy Policy Layd Home 

https://laydhome.com 

About our privacy policy 

Layd Home cares deeply about your privacy. We therefore only process data that we need for (improving) our services, and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. 

This privacy policy applies to the use of the website and the services offered through it by Layd Home. The effective date for the validity of these terms is 11/06/2026; with the publication of a new version, the validity of all previous versions lapses. This privacy policy describes which data about you is collected by us, what this data is used for, and with whom and under what conditions this data may potentially be shared with third parties. We also explain to you how we store your data, how we protect your data against misuse, and which rights you have with regard to the personal data you have provided to us. 

If you have any questions about our privacy policy, you can contact our contact person for privacy matters; you will find the contact details at the end of our privacy policy. 

About the data processing 

Below you can read how we process your data, where we (have it) stored, which security techniques we use, and to whom the data is accessible.

Trustpilot 

We collect reviews via the Trustpilot platform. If you leave a review via Trustpilot, you are required to provide your name and email address. Trustpilot shares this data with us so that we can link the review to your order. In some cases Trustpilot may contact you to ask for clarification of your review. In the event that we invite you to leave a review, we share your name and email address with Trustpilot. They use this data solely for the purpose of inviting you to leave a review. Trustpilot has taken appropriate technical and organisational measures to protect your personal data. Trustpilot reserves the right to engage third parties for the purpose of providing its services; we have given Trustpilot permission for this. All of the safeguards mentioned above with regard to the protection

of your personal data also apply to the parts of the services for which Trustpilot engages third parties. 

Purpose of the data processing 

General purpose of the processing 

We use your data solely for the purposes of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later moment - other than at your request - we will explicitly ask your permission for this. Your data is not shared with third parties, other than to comply with bookkeeping and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or statutory obligation. 

Automatically collected data 

Data that is collected automatically by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data. 

Cooperation with tax and criminal investigations 

In certain cases Layd Home may, on the basis of a statutory obligation, be required to share your data in connection with a tax or criminal investigation by the authorities. In such a case we are compelled to share your data, but we will oppose this within the possibilities the law offers us. 

Retention periods 

We retain your data for as long as you are a client of ours. This means that we retain your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard it as a request to be forgotten. This also means that we do not retain your data longer than two years from the last moment of contact or transaction, unless there is a statutory justification for doing so. On the basis of applicable administrative obligations we are required to retain invoices containing your (personal) data, so we will retain this data for as long as the applicable period runs. However, employees no longer have access to your client profile and the documents we have produced in connection with your assignment. 

Your rights 

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that is processed by or on behalf of us. Below we explain to you what these rights are and how you can invoke them. In principle, in order to prevent misuse, we send transcripts and copies of your data only to your email address already known to us. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We keep records of handled requests; in the case of a request to be forgotten we administer anonymised data. You receive all transcripts and copies of data in the machine-readable data format that we use within our systems. You have the right at all times to lodge a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way. 

Right of access 

You always have the right to access the data that we process (or have processed) and that relates to your person or is traceable to it. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send a copy of all data to the email address known to us, with an overview of the processors that hold this data, stating the category under which we have stored this data. 

Right of rectification 

You always have the right to have the data that we process (or have processed) and that relates to your person or is traceable to it amended. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send a confirmation to the email address known to us that the data has been amended. 

Right to restriction of processing 

You always have the right to restrict the data that we process (or have processed) that relates to your person or is traceable to it. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send a confirmation to the email address known to us that the data will no longer be processed until you lift the restriction. 

Right to data portability 

You always have the right to have the data that we process (or have processed) and that relates to your person or is traceable to it carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send to the email address known to us transcripts or copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties. In all likelihood we will, in such a case, no longer be able to continue our services, because the secure linking of data files can then no longer be guaranteed. 

Right to object and other rights 

In certain cases you have the right to object to the processing of your personal data by or on behalf of Layd Home. If you object, we will immediately cease the data processing pending the handling of your objection. If your objection is well-founded, we will make transcripts and/or copies of data that we process (or have processed) available to you and thereafter permanently cease the processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.

Cookies 

Google Analytics 

Through our website, cookies are placed by the American company Google, as part of the “Analytics” service. We use this service to keep track of and obtain reports on how visitors use the website. This processor may be obliged on the basis of applicable laws and regulations to provide access to this data. We have not permitted Google to use the obtained analytics information for other Google services. 

Third-party cookies 

In the event that third-party software solutions use cookies, this is stated in this privacy statement.

Shopify

Shopify, the web host, uses cookies. The cookies can be divided into functionality, marketing, and analytical cookies.